YUKANG
2024-07-24 11:20
China
On their platform, if the margin is less than 50%, the account will be liquidated. Normally, the margin is less than 0 for liquidation!
[Mediating Parties] 
IC
[Issue]
Others
[Requirement]
compensation
[Settlement Amount]
¥275(CNY)
[Time]
42 day 3 hour
WikiFX Mediation CenterAutomatic completion after timeout
2024-09-04 14:26 
Hong Kong China
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
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WikiFX Overseas Customer ServiceContact Broker
2024-07-24 15:38 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2024-07-24 13:49 Hong Kong China
Hong Kong ChinaVerified
YUKANGStart Mediation
2024-07-24 11:20 Hong Kong China
Hong Kong ChinaStart Mediation
I placed orders and there was a lot of margin, but my orders were forced to close, and there was no liquidation at all! This caused me to lose money. I can't lock the position, and it was forced to close without liquidation. It is unfair.
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