SONHO
VietnamUnable to Withdraw
compensation
¥100,576(CNY)
34 day 15 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
ExnessReply
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That website is incorrect. You can also send an email using the registered email address to the official customer support email at support@exness.com to confirm whether the information is accurate.
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SONHOStart Mediation
VietnamStart Mediation
In April 2024, I opened a securities trading account with SSI. There was someone named NAM from the securities company who invited me to join a Zalo group for discussion. There was a self-proclaimed expert named NGUYỄN CHÍ DŨNG and an assistant named LAN HƯƠNG who provided support for analyzing domestic securities. By the end of April 2024, I was invited to authorize trading with a 1% commission on the http://exnessvip.net platform. After 3 days, they assisted me in opening a personal account and guided me on placing orders. Initially, I deposited $2,200 and made two withdrawals of $100 each. On the third withdrawal, they required me to upgrade my account to level 2 in order to withdraw funds. After depositing and upgrading, they then claimed that I needed to deposit 30% of the account balance to ensure accuracy of information. Later, they also charged a 10% fee for slow withdrawals. Everyone should be aware of such a platform.
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