JUWAIREN.
Severe Slippage
compensation
¥214(CNY)
37 day 7 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
ExnessReply
Reply
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
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JUWAIREN.Start Mediation
Hong Kong ChinaStart Mediation
The stop loss is set at 2325, but the stop loss is reached at 2321. Fortunately, it was a small order. I called customer service, but they couldn't be contacted at all.
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