CHA
Unable to Withdraw
explain
¥31,446(CNY)
39 day 2 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
XMReply
Reply
Regarding the complaint about your account 68375803, we conducted a verification investigation as soon as possible. After multiple careful checks and communications, we regret to inform you that we are unable to change the relevant decision regarding your account issue. Please refer to the important notification email sent on March 26, 2024, for details. Thank you once again for your understanding and support of XM! Best regards,
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
CHAStart Mediation
Hong Kong ChinaStart Mediation
Suddenly it sent me an email saying I was doing arbitrage trade. I didn’t do any arbitrage at all. My account was blocked for no reason. I made a profit by placing orders normally.
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Indonesia