MUTONG87945
Severe Slippage
compensation
¥2,302(CNY)
31 day 17 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
ICReply
Reply
If you believe your order has been affected, to investigate your order, please send an email from your registered email address to support.cn@icmarkets-cs.com. Use the subject line "Request for Trade Investigation." In the email, please provide your trading account number and the order number, along with a brief description of your concerns. We expect to respond to you within 3 to 10 business days. Thank you for your support and understanding.
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MUTONG87945Start Mediation
Hong Kong ChinaStart Mediation
Moving the profit stop to breakeven results in a big loss! Unscrupulous...!! ! ! !
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