YIXIEZHIQIU93769
Others
compensation
$30(USD)
34day9hour
YIXIEZHIQIU93769Resolved
Hong Kong ChinaExnessReply
Reply
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
YIXIEZHIQIU93769Start Mediation
Hong Kong ChinaStart Mediation
On March 21, at 6:17 Beijing time, the highest point of gold reached 2213 US dollars. I was going to close the position at 2211. The Exnessmt4 platform has been unable to close the position and showed that the quotation was closed, resulting in a loss of 30 US dollars in profit. The customer service has been unable to communicate!
Statement：
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