WUWANGWO7336
Severe Slippage
compensation
$166(USD)
31day13hour
WUWANGWO7336Resolved
Hong Kong ChinaExnessReply
Reply
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
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WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
WUWANGWO7336Start Mediation
Hong Kong ChinaStart Mediation
The slippage was serious, and the SL was triggered without any reason before the stop-loss point was reached! The slippage was serious, and the SL was triggered without any reason before the stop-loss point was reached.
Statement：
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
My account cannot withdraw funds or trade. The account cannot be transferred internally, and the cryptocurrency wallet cannot withdraw funds.
Taiwan, China 2024-04-10 02:44Slippage, trading is not allowed in big market conditions, and you cannot see the order after placing it. After the market recovers, the order has already lost money, indicating liquidation.