2024-01-17 11:38
China
Withdrawal is frozen.
[Mediating Parties]
XM XM
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Settlement Amount]

¥4,683(CNY)

[Time]

30 day 2 hour

2024-02-16 13:45
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2024-01-17 13:38
Cyprus

Reply

We have successfully processed the withdrawal to the specified account. For issues related to card freezing caused by force majeure factors, please contact the police and the bank for resolution.

2024-01-17 15:00
Hong Kong China Hong Kong China

Contact Broker

2024-01-17 13:37
Hong Kong China Hong Kong China

Verified

2024-01-17 11:38
Hong Kong China Hong Kong China

Start Mediation

Withdrawal is frozen. The platform passes the buck to a third party. Third-party personal transfers are the funds involved and the accounts are frozen. It's unscrupulous.

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