At 9:30 p.m. on January 11, 2024, the highest price of XAU/USD was 2041 on other platforms. But on Exness, the price of XAU/USD was up to 2048.-Exness-Rights Protection Center-WikiFX

Safeguarding Rights Detail -

BANGDEJIAGE

2024-01-11 22:11

China

At 9:30 p.m. on January 11, 2024, the highest price of XAU/USD was 2041 on other platforms. But on Exness, the price of XAU/USD was up to 2048.

[Object]

Exness

[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$500(USD)

[Time]

35day17hour

BANGDEJIAGEResolved

2024-02-16 15:45

Hong Kong China

ExnessReply

2024-01-17 15:36

Cyprus

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

WikiFX Overseas Customer ServiceContact Broker

2024-01-12 15:54

Hong Kong China

Contact Broker

WikiFX Mediation CenterVerified

2024-01-12 13:47

Hong Kong China

Verified

BANGDEJIAGEStart Mediation

2024-01-11 22:11

Hong Kong China

Start Mediation

At 9:30 p.m. on January 11, 2024, the highest price of XAU/USD was 2041 on other platforms. But on Exness, the price of XAU/USD was up to 2048.

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Regulated

Exness

Company name：Exness Europe Limited

Score

9.03

10-15 yearsRegulated in United KingdomRegulated in CyprusRegulated in South Africa

Score

9.03

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