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2023-11-29 13:31
China
The platform deducts the profit without reason
[Object]
IC Markets Global IC Markets Global
[Issue]

Others

[Requirement]

compensation

[Amount]

$6,012(USD)

[Time]

23day10hour

2023-12-23 00:15
Hong Kong China Hong Kong China
2023-12-08 14:00
Australia

Reply

Dear customer, please send the information including trading account, order number, and brief description of your problem us at support.cn@icmarkets-cs.com via your registered email, with the title of Trading Investigation Application, for further investigation, if you have a problem about your order. We’ll reply in 3-10 working days. Thank you for the understanding and support.

2023-11-29 13:35
Hong Kong China Hong Kong China

Supplemental Materials

Trading accounts 20036620 and 20036435

2023-11-29 16:20
Hong Kong China Hong Kong China

Contact Broker

2023-11-29 14:56
Hong Kong China Hong Kong China

Verified

2023-11-29 13:31
Hong Kong China Hong Kong China

Start Mediation

Without using any illegal cheating software, the platform deducted US$6,012.28 from the account’s profit without any reason, without any email explanation, and without any reply to the accountability email. Is this what big international platform do?

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IC Markets Global
Regulated

IC Markets Global

Company name：Raw Trading Ltd

Score

9.25

15-20 yearsRegulated in AustraliaRegulated in CyprusMarket Making(MM)

Score

9.25

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