XMReply

2023-11-29 14:58

United Kingdom

Reply

Dear Customer, first of all, thank you for choosing XM and for your support! Regarding your complaint about account 10147912, we immediately conducted an investigation. After thorough verification and communication, we regret to inform you that we are unable to change the decision regarding your account issue, and you will need to refer to the content of the important notification email sent on November 21, 2023. You can view the specific terms and conditions related to account opening through the following link: https://cloud.xm-cdn.com/static/pdf/Generic-PDFs/Dynamic-promos/Ndbs/XMGlobal_30_NDB_Chinese_July_2023.pdf?v=e9555fafd35b26a9345f2d58f0d56a23. Although your account does not qualify for the account opening bonus, you can still participate in other bonus activities and continue with normal deposits and withdrawals. Currently, the platform offers a 20% deposit bonus (with a maximum of $2,000) and a 10% cryptocurrency deposit bonus (with a maximum of $1,000) until December 31. You can receive a 20% bonus upon making a deposit. This activity is only available for standard accounts and micro accounts that can accept bonuses, for your reference. If you have any questions about the bonus activities or trading issues, please feel free to visit the XM official website at https://www.xmfxglobalmarket.net/cn/, and click the green question mark icon in the lower right corner to contact customer service. XM provides 24-hour online customer support from Monday to Friday, and we are happy to assist you. Finally, thank you once again for your understanding and support of XM! Thank you.

XMReply

2023-11-28 11:05

United Kingdom

Reply

Dear Customer, first of all, thank you for choosing XM and for your support! Regarding your complaint about account 10147912, we immediately conducted an investigation. After thorough verification and communication, we regret to inform you that we are unable to change the decision regarding your account issue, and you will need to refer to the content of the important notification email sent on November 21, 2023. You can view the specific terms and conditions related to account opening through the following link: https://cloud.xm-cdn.com/static/pdf/Generic-PDFs/Dynamic-promos/Ndbs/XMGlobal_30_NDB_Chinese_July_2023.pdf?v=e9555fafd35b26a9345f2d58f0d56a23. Although your account does not qualify for the account opening bonus, you can still participate in other bonus activities and continue with normal deposits and withdrawals. Currently, the platform offers a 20% deposit bonus (with a maximum of $2,000) and a 10% cryptocurrency deposit bonus (with a maximum of $1,000) until December 31. You can receive a 20% bonus upon making a deposit. This activity is only available for standard accounts and micro accounts that can accept bonuses, for your reference. If you have any questions about the bonus activities or trading issues, please feel free to visit the XM official website at https://www.xmfxglobalmarket.net/cn/, and click the green question mark icon in the lower right corner to contact customer service. XM provides 24-hour online customer support from Monday to Friday, and we are happy to assist you. Finally, thank you once again for your understanding and support of XM! Thank you.

TUANTUAN9727Start Mediation

2023-11-22 01:10

Hong Kong China

Start Mediation

The XM platform uses the pretext of giving bonuses to newly registered users to make withdrawals freely, thereby inducing and defrauding customers without any bottom line! When I registered on the platform, I was given 30 US dollars as a gift and made a profit of 82 US dollars. No withdrawal! Everyone stay away from this platform.