2023-11-07 15:55
China
An unscrupulous platform, they froze my account at will and refused to withdraw.
[Mediating Parties]
KCM Trade KCM Trade
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Settlement Amount]

¥10,331(CNY)

[Time]

66 day 47 Minutes

2024-01-12 16:45
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2023-12-13 16:28
Mauritius

Reply

Dear customer, please send your problem to the official email, and the specialist will deal with the problem.

2023-11-08 09:58
Hong Kong China Hong Kong China

Contact Broker

2023-11-08 08:47
Hong Kong China Hong Kong China

Verified

2023-11-07 15:55
Hong Kong China Hong Kong China

Start Mediation

An unscrupulous platform that froze my account at will and refused to withdraw. Customer service didn't handle it and asked me to send an email, but they didn't solve the problem.

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