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2023-10-27 10:54
China
The ATFX platform is unreliable. My account was maliciously swiped for more than 80 lots, resulting in a total loss of principal. ATFX should compensate me for the loss.
[Mediating Parties]
ATFX ATFX
[Issue]

Unable to Withdraw

[Requirement]

compensation

[Settlement Amount]

¥67,082(CNY)

[Time]

33 day 23 hour

2023-11-30 10:45
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2023-10-31 10:25
United Kingdom

Reply

Dear customer, thank you for your feedback! We have received the customer's information, holding the view that the customer’s problem will be tackled in an appropriate manner in the wake of an active communication by email.

2023-10-27 16:22
Hong Kong China Hong Kong China

Contact Broker

2023-10-27 15:19
Hong Kong China Hong Kong China

Verified

2023-10-27 10:54
Hong Kong China Hong Kong China

Start Mediation

Over 80 orders were maliciously manipulated on the ATFX platform without my trading password, resulting in a total loss of US$10,000. ATFX should compensate me for the loss!

Statement：

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
ATFX
Regulated

ATFX

Company name：AT Global Markets (UK) Limited

Score

8.89

10-15 yearsRegulated in AustraliaRegulated in Hong Kong ChinaRegulated in United Kingdom

Score

8.89

Previous Post

The unscrupulous platform ATFX did not have my trading password, and frantically scalped more than 80 lots. Let me lose all my principal. Compensate me for the loss.

China 2023-10-27 10:45
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