2023-10-25 23:36
China
The market fluctuates greatly at night and trading is restricted.
[Mediating Parties]
TMGM TMGM
[Issue]

Others

[Requirement]

compensation

[Settlement Amount]

¥0(CNY)

[Time]

34 day 9 hour

2023-11-29 08:45
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2023-10-30 08:27
Australia

Reply

Dear customer, thank you for the information. Please enclose the detailed information covering your account and order involving limited trading and the accurate time period in email to the official customer service, mailto:support@tmgm.com. We'll make a reply as soon as possible on the heels of an investigation. Thank you.

2023-10-26 11:27
Hong Kong China Hong Kong China

Contact Broker

2023-10-26 08:49
Hong Kong China Hong Kong China

Verified

2023-10-25 23:36
Hong Kong China Hong Kong China

Start Mediation

When the market fluctuates greatly at night, if there is a margin, trades are maliciously restricted.

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