2023-09-14 11:26
China
Withdrawals are frozen by the bank
[Object]
XM XM
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Amount]

$800(USD)

[Time]

7day4hour

2023-09-21 16:03
Hong Kong China Hong Kong China
2023-09-14 15:40
United Kingdom

Reply

Platform doesn't have the right to freeze customer's bank card. The bank did it. Please go to the bank to terminate the suspension of your card.

2023-09-14 13:40
Hong Kong China Hong Kong China

Contact Broker

2023-09-14 11:53
Hong Kong China Hong Kong China

Verified

2023-09-14 11:26
Hong Kong China Hong Kong China

Start Mediation

It was fine to withdraw US$200 before, but this time I withdraw US$800 and the funds were frozen by the bank.

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