2023-08-11 00:15
China
Lagging for multiple withdrawals
[Object]
IC Markets Global IC Markets Global
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Amount]

$34,000(USD)

[Time]

17day7hour

2023-08-28 07:57
Hong Kong China Hong Kong China
2023-08-17 14:54
Hong Kong China Hong Kong China

Supplemental Materials

My withdrawal was suspended again. Both old and new bank card are unavailable for withdrawal. Does the platform abscond?

2023-08-16 16:56
Hong Kong China Hong Kong China

Supplemental Materials

My withdrawal was rejected again. I used a CMB card to withdraw money, but the application was suspended due to non-counter business.

2023-08-14 08:56
Australia

Reply

If you have some questions about your order, please provide the trading account and order number as well as description of problems for further investigation by email, support.cn@icmarkets-cs.com, titled Application for Trading Investigation. And we'll reply to you within 3-10 working days. Your understanding and support is greatly appreciated.

2023-08-11 12:50
Hong Kong China Hong Kong China

Supplemental Materials

The bank froze the transfer via my newly registered card, so I don't know how to receive the money.

2023-08-11 10:59
Hong Kong China Hong Kong China

Contact Broker

2023-08-11 08:41
Hong Kong China Hong Kong China

Verified

2023-08-11 00:15
Hong Kong China Hong Kong China

Start Mediation

I have been trading in ic for nearly 10 years. I have earned and lost. Recently, I have made a decent profit. I have not encountered any problems with the withdrawal of funds before, but since the end of July, I have been lagging for many times, and I have been prompted three times every time. Whether the bank information is correct or not, I can be sure that there is nothing wrong with it. I used the same card to withdraw money before, and then I applied for a new card, but I still can’t get into the account.

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