Maliciously increase spreads when big data is released-EC markets-Rights Protection Center-WikiFX

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YAO16427

2023-07-25 10:47

China

Maliciously increase spreads when big data is released

[Mediating Parties]

EC markets

[Issue]

Severe Slippage

[Requirement]

compensation

[Settlement Amount]

¥671(CNY)

[Time]

49 day 22 hour

WikiFX Mediation CenterAutomatic completion after timeout

2023-09-13 09:02

Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

EC marketsReply

2023-08-14 08:48

United Kingdom

We didn't receive your email for complaint. Please contact us by email, support@ecmarkets.com

EC marketsReply

2023-08-11 10:06

United Kingdom

We didn't receive your email for complaint. Please contact us by email, support@ecmarkets.com

WikiFX Overseas Customer ServiceContact Broker

2023-07-25 18:11

Hong Kong China

Contact Broker

WikiFX Mediation CenterVerified

2023-07-25 16:58

Hong Kong China

Verified

YAO16427Start Mediation

2023-07-25 10:47

Hong Kong China

Start Mediation

When big data is released, spreads are maliciously increased, cross currency pairs are sometimes maliciously increased by 60 or 70 spreads, and sometimes more than 100 spreads. As a result, the order that should have been profitable lost.

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Regulated

EC markets

Company name：EC Markets Limited

Score

9.28

10-15 yearsRegulated in AustraliaRegulated in United KingdomRegulated in New Zealand

Score

9.28

In addition to the spread, additional pips are added to the buying and selling pips

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