Davidzhw
Others
compensation
¥4,691(CNY)
31 day 17 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
TMGMReply
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Dear customer, we're very grateful to you for the information. With respect to your problem, please send the detailed information about your account and order by email to official customer service, mailto:support@tmgm.com, and we'll reply after an investigation. Thank you.
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DavidzhwStart Mediation
Hong Kong ChinaStart Mediation
April 5, 2023, Beijing time 22:32 pm, platform time 17:32. The gold market was seriously stuck, and the price has been stuck around 2017, without fluctuations, for about 5 minutes. The lowest price of other platforms has reached 2010. After 5 minutes, the market came up again, and the market of TMGM began to fluctuate. My short position near 2018, the trailing stop loss I set, was definitely profitable, but it turned out to be a loss. Figures 1-6 below are all TMGM charts, and the seventh is the IC chart. Even if they log in to TMGM now, their data from 17:32 to 17.37 is still missing.
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