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2023-04-14 09:06
Taiwan, China Taiwan, China
Slip for 315 pips which it is ridiculous
[Object]
TMGM TMGM
[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$6,000(USD)

[Time]

34day23hour

2023-05-19 09:07
Taiwan, China Taiwan, China
2023-04-19 08:44
Australia

Reply

Dear customer, we're very grateful to you for the information. With respect to your problem, please send the detailed information about account and order by email to official customer service, mailto:support@tmgm.com, and we'll reply as soon as possible after an investigation. Thank you.

2023-04-14 09:14
Taiwan, China Taiwan, China

Supplemental Materials

There were a large number of orders I traded in the market, with a loss of over 6,000 US dollars. I have been using TMGM for many years, and hope the platform will give me a reasonable explanation.

2023-04-17 11:14
Hong Kong China Hong Kong China

Contact Broker

2023-04-17 08:36
Hong Kong China Hong Kong China

Verified

2023-04-14 09:06
Taiwan, China Taiwan, China

Start Mediation

Set stop loss at 2033.00, but it goes to 2036.15. Slips for 315pips which it is ridiculous. Is there a reasonable explaination? Many orders are closed at 2036.15. So ridiculous

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TMGM
Regulated

TMGM

Company name：Trademax Global Markets.

Score

9.11

10-15 yearsRegulated in AustraliaRegulated in VanuatuMarket Making(MM)

Score

9.11

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