Xing Li
Taiwan, ChinaSevere Slippage
compensation
¥40,209(CNY)
34 day 23 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
TMGMReply
Reply
Dear customer, we're very grateful to you for the information. With respect to your problem, please send the detailed information about account and order by email to official customer service, mailto:support@tmgm.com, and we'll reply as soon as possible after an investigation. Thank you.
Xing LiAppendix
Taiwan, ChinaAppendix
There were a large number of orders I traded in the market, with a loss of over 6,000 US dollars. I have been using TMGM for many years, and hope the platform will give me a reasonable explanation.
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
Xing LiStart Mediation
Taiwan, ChinaStart Mediation
Set stop loss at 2033.00, but it goes to 2036.15. Slips for 315pips which it is ridiculous. Is there a reasonable explaination? Many orders are closed at 2036.15. So ridiculous
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