2023-02-02 11:31
China
MultiBank is unable to withdraw. Many applications of withdrawal have not been responded
[Mediating Parties]
MultiBank Group MultiBank Group
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Settlement Amount]

¥47,263(CNY)

[Time]

62 day 21 hour

2023-04-06 08:58
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2023-03-07 08:55
Cyprus

Reply

The platform has already received your information, and our specialist is trying to reach out to you to deal with your problem. Please wait patiently. Thank you.

2023-02-04 00:03
Hong Kong China Hong Kong China

Appendix

I opened an account with the name Cao Fuming at platform Multibank Group, and submitted a withdrawal application in October, 2022. But the platform just told me to wait patiently by email, rather than returning the money. Then I made several applications, and they started to ignore my emails. Chinese customers can't withdraw their money.

2023-02-02 16:55
Hong Kong China Hong Kong China

Contact Broker

2023-02-02 14:02
Hong Kong China Hong Kong China

Verified

2023-02-02 11:31
Hong Kong China Hong Kong China

Start Mediation

MultiBank is unable to withdraw. Many applications for withdrawal have not been responded or they just ask you to withdraw patiently. I withdraw from last year and still no withdrawal

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