ZAILUSHANG61232
Severe Slippage
compensation
$10(USD)
71day18hour
ZAILUSHANG61232Resolved
Hong Kong ChinaAvaTradeReply
Reply
Dear user, thank you for choosing AvaTrade. With respect to your complaint, we are deeply sorry for the inconvenience caused. Please reach out to the customer service who will create a ticket, and then the specialist will deal with it. Thank you for supporting AvaTrade. Have a good time.
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ZAILUSHANG61232Start Mediation
Hong Kong ChinaStart Mediation
My sell order is set at 1735.31, and the stop loss is set at 1739, but the platform closes my position at 1745.04. After asking their customer service, the answer they gave was market fluctuations, and they did not admit that it was a problem with their own platform. If this order is a heavy position, then the loss of 100 pips and will be borne by the customer himself? ridiculous
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Malaysia