AvaTradeReply

2022-10-20 09:58

Ireland

Reply

Dear customer, thank you for choosing AvaTrade. With respect to your complaint, we are deeply sorry. Please reach out to the customer service who will create a ticket, and the specialist will deal with it. Thank you for supporting AvaTrade. Have a good time.

bin 73414Start Mediation

2022-09-06 19:18

Hong Kong China

Start Mediation

At about 3:00 pm on September 5, 2022, Avatrade's options trading APP could not log in, it kept showing that the operation could not be completed, and the webpage trading terminal could not log in. During the period, some customer service customers said that they could log in normally, but I couldn't log in here. During the period, I tried the following operations: changing the login password, changing the device, changing the network, re-downloading the software, and logging in with a device with a VPN. The above operations could not complete the login. The reply from Avatrade is that you can log in normally or have already given feedback to If there is a problem with the trading software, shouldn't it be solved as soon as possible? There has been no response for a day.