2022-07-26 15:11
China
The commission is unable to withdraw for a week
[Object]
ATFX ATFX
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Amount]

$9,200(USD)

[Time]

14day19hour

2022-08-10 10:54
Hong Kong China Hong Kong China
2022-08-05 10:12
United Kingdom

Reply

Dear customer, in reference to your complaint, our customer service team has assisted in dealing with the problem in a positive manner, and we believe it will be solved appropriately as soon as possible. Thank you again for your feedback.

2022-07-26 17:06
Hong Kong China Hong Kong China

Contact Broker

2022-07-26 15:41
Hong Kong China Hong Kong China

Verified

2022-07-26 15:11
Hong Kong China Hong Kong China

Start Mediation

I submitted the withdrawal application last week and it has been seven working days till this week, but it has not arrived. I contact ATFX customer service today and they just submited withdrawal today, but my withdrawal request was submitted as early as last week. Please intervene to solve it.

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