ZFXReply

2022-06-28 16:04

United Kingdom

Reply

The relevant specialist has contacted you. If you have any questions, please email the customer service at customercare@zfx.com or contact the online customer service for consultation.

FX3402012313Supplemental Materials

2022-06-17 15:19

Hong Kong China

Supplemental Materials

The gold has a spread of 90. Will you let it go? The spreads should be 61-65, but now it is 90.

FX3402012313Start Mediation

2022-06-03 14:43

Hong Kong China

Start Mediation

I have deposited a total of 615,000 RMB on the ZFX platform! Shanhai modified my spread during my trading process (ZFX promises that the gold spread will fluctuate between 61-65, and the ZFX manager promises that my spread will fluctuate between 60-65. It will not exceed this range, except for the data announcement and the evening closing liquidity difference. My gold spread is fully The spread is as high as 73-85 US dollars! After the platform manager took the initiative to contact and compensate, and sent my account to the UK to change the spread back to normal. {Actually all investor accounts are opened in position b. Not opened to the UK Supervised account} Subsequent platform manager blocked me. And the platform manager promised that customers would get 1.5 USD rebate for each lot of gold traded. In fact, the actual rebate for 3100 lots I traded should be 3100x1.5 USD=4650 USD. The account of 3100 US dollars will return 1.5 US dollars and only 1 US dollars will be returned. How to explain the four points of the platform! 1. The gold spread has been raised to 75-85 US dollars throughout the day! This is not a hidden point. 2. Why did all investors not open to the UK and 3. The platform manager promised to compensate why he has not responded so far. 4. The platform manager promised to rebate 1.5 US dollars for each transaction. In fact, only 1 US dollar will be returned. The total deposit is 615,000 RMB, the deposit is 95,309 US dollars, and the withdrawal is 59,975. Each lot of 12-24 US dollars is about 37,200 to 74,400 US dollars to return the principal of 35,333 US dollars.