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2022-05-29 13:07
China
The official customer service channel has been unable to get in touch - no phone, QQ WeChat message has been sent for a long time and no response
[Mediating Parties]
IC IC
[Issue]

Others

[Requirement]

2020031861511974330

[Settlement Amount]

¥0(CNY)

[Time]

31 day 2 hour

2022-06-29 15:42
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2022-05-30 15:27
Australia

Reply

Please reach out to the email address at the platform official website for help.

2022-05-30 13:43
Hong Kong China Hong Kong China

Contact Broker

2022-05-30 11:30
Hong Kong China Hong Kong China

Verified

2022-05-29 13:07
Hong Kong China Hong Kong China

Start Mediation

The IC account has been out of contact 3 months ago until now. I have tried various contact methods, but now they have lost contact. There is no official phone call, only QQ and WeChat. I have sent countless messages, but no one has responded, 6 months The former official QQ was often in a queue, and there were often thousands of people queuing up for deposits and withdrawals, and it was very troublesome to contact them.

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IC
Regulated

IC

Company name：Raw Trading Ltd

Score

9.29

15-20 yearsRegulated in AustraliaRegulated in CyprusRegulated in Seychelles

Score

9.29

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