YIN89772
Scam
other
¥200(CNY)
48 day 14 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
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Reply
We confirm that the customer service staff didn't find any information. Please contact us by the 24h hotline 400 842 4611 or email customercare@zfx.com, we'll deal with it as soon as possible.
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Without the customer's recongization, arbitrarily adding handling fees and it is a fraud. The platform promises that the handling fee for 1 lot of XAU is 7 US dollars. In the actual operation process, the handling fee for 1 lot is 37 USD, which is a serious fraud. I hope your platform can intervene to resolve
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