YIN89772
2022-04-21 10:02
China
Maliciously increase the handle fee
[Object] 
ZFX
[Issue]
Scam
[Requirement]
other
[Amount]
$30(USD)
[Time]
48day14hour
YIN89772Resolved
2022-06-09 00:12 
Hong Kong China
Hong Kong ChinaZFXReply
2022-05-09 16:39
United Kingdom
Reply
We confirm that the customer service staff didn't find any information. Please contact us by the 24h hotline 400 842 4611 or email customercare@zfx.com, we'll deal with it as soon as possible.
WikiFX Overseas Customer ServiceContact Broker
2022-04-21 13:01 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2022-04-21 10:42 Hong Kong China
Hong Kong ChinaVerified
YIN89772Start Mediation
2022-04-21 10:02 Hong Kong China
Hong Kong ChinaStart Mediation
Without the customer's recongization, arbitrarily adding handling fees and it is a fraud. The platform promises that the handling fee for 1 lot of XAU is 7 US dollars. In the actual operation process, the handling fee for 1 lot is 37 USD, which is a serious fraud. I hope your platform can intervene to resolve
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
