Withdrawal does not arrive and the customer service does not get on line-IC-Rights Protection Center-WikiFX

Home -

Rights Protection Center -

IC -

Safeguarding Rights Detail -

FX3590075185

2022-03-21 10:52

China

Withdrawal does not arrive and the customer service does not get on line

[Mediating Parties]

[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Settlement Amount]

¥2,094(CNY)

[Time]

7 hour

FX3590075185User confirmed it was fixed.

2022-03-21 18:24

Hong Kong China

FX3590075185Appendix

2022-03-21 13:04

Hong Kong China

Appendix

I can't reach out to an offline customer service.

FX3590075185Appendix

2022-03-21 12:19

Hong Kong China

Appendix

How can I contact an offline customer service. They should solve the problem actively instead of sidestepping it.

FX3590075185Appendix

2022-03-21 12:17

Hong Kong China

Appendix

The QQ customer service on the IC Markets' official website is offline.

ICReply

2022-03-21 11:56

Australia

Please contact platform customer service for help.

WikiFX Overseas Customer ServiceContact Broker

2022-03-21 13:19

Hong Kong China

Contact Broker

WikiFX Mediation CenterVerified

2022-03-21 10:58

Hong Kong China

Verified

FX3590075185Start Mediation

2022-03-21 10:52

Hong Kong China

Start Mediation

Since the withdrawal application was submitted on March 15, it has not been received, and the customer service has not responded.

Statement：

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations

Regulated

Company name：Raw Trading Ltd

Score

9.29

15-20 yearsRegulated in AustraliaRegulated in CyprusRegulated in Seychelles

Score

9.29

Deposit does not arrive and the customer service does not response. No reply to the email.

China 2022-03-18 12:08

Deposit for over 34 hours and the fund has not arrived. The customer service is disappeared

China 2022-03-22 16:53