HONGYAN38983
2022-03-09 11:38
China
Deposit at IC Markets has not arrived for 15 hours
[Mediating Parties] 
IC
[Issue]
Others
[Requirement]
2020031861511974330
[Settlement Amount]
¥0(CNY)
[Time]
7 hour
HONGYAN38983User confirmed it was fixed.
2022-03-09 19:23 
Hong Kong China
Hong Kong China
This content involves sensitive information, so it's hidden by WikiFX
This content involves sensitive information, so it's hidden by WikiFX
ICReply
2022-03-09 14:28
Australia
Reply
Please contact the platform customer service for help.
WikiFX Overseas Customer ServiceContact Broker
2022-03-09 15:39 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2022-03-09 14:27 Hong Kong China
Hong Kong ChinaVerified
HONGYAN38983Start Mediation
2022-03-09 11:38 Hong Kong China
Hong Kong ChinaStart Mediation
I contacted the customer service yeaterday and it shows that there are 1477 people queuing up. It has not be my turn till now. Also, I sent couple emails. The deposit takes four days to arrive last time. It seems that the platform has a problem. Everyone stays away
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