FENQUYUANLAI
2022-03-02 09:47
China
Unable to withdraw
[Mediating Parties] 
MultiBank Group
[Issue]
Unable to Withdraw
[Requirement]
Withdrawal
[Settlement Amount]
¥6,833(CNY)
[Time]
30 day 1 hour
WikiFX Mediation CenterAutomatic completion after timeout
2022-04-01 11:14 
Hong Kong China
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
MultiBank GroupReply
2022-03-02 10:44
Cyprus
Reply
Please reach out to platform customer service at cncs@multibankfx.com for help.
WikiFX Overseas Customer ServiceContact Broker
2022-03-02 11:25 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2022-03-02 10:04 Hong Kong China
Hong Kong ChinaVerified
FENQUYUANLAIStart Mediation
2022-03-02 09:47 Hong Kong China
Hong Kong ChinaStart Mediation
Withdrawal documents had submitted for almost one month, but it does not withdraw. Everytime I ask the customer service, it always said that it is waiting for finance to process.
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