Lagging and slipping for over ten minutes-TMGM-Rights Protection Center-WikiFX

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HAOSHAO

2022-02-28 11:44

China

Lagging and slipping for over ten minutes

[Mediating Parties]

TMGM

[Issue]

Severe Slippage

[Requirement]

other

[Settlement Amount]

¥19,908(CNY)

[Time]

41 day 4 hour

WikiFX Mediation CenterAutomatic completion after timeout

2022-04-10 16:14

Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

TMGMReply

2022-03-11 15:49

Australia

Dear customer, please send the ins and outs of your problem and order to the official customer service at support@tmgm.com. We'll check and reply it. Thank you.

This content involves sensitive information, so it's hidden by WikiFX

WikiFX Overseas Customer ServiceContact Broker

2022-02-28 16:16

Hong Kong China

Contact Broker

WikiFX Mediation CenterVerified

2022-02-28 14:02

Hong Kong China

Verified

HAOSHAOStart Mediation

2022-02-28 11:44

Hong Kong China

Start Mediation

TMGM platform lagging for over ten minutes at 11:40 to 12PM on February. 24, 2022. After that, it surges suddenly and lead the liquidation of account. I hope the relevant supervison can answer that.

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Regulated

TMGM

Company name：Trademax Australia Limited

Score

9.13

10-15 yearsRegulated in AustraliaRegulated in SeychellesRegulated in Vanuatu

Score

9.13

My TMGM account has been banned, the background account cannot be accessed, the trading account cannot be logged in, and the funds in it cannot be withdrawn

China 2022-03-23 15:44

The operater deliberately opened a position to buy a large lot, and the position was liquidated in one night

China 2022-04-28 15:34