2022-02-08 11:47
China
TMGM fraud platform that does not withdraw for customer
[Mediating Parties]
TMGM TMGM
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Settlement Amount]

¥1,450,827(CNY)

[Time]

40 day 23 Minutes

2022-03-20 12:14
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2022-02-18 12:12
Australia

Reply

Dear customer, please send the ins and outs of your account and order to the official customer service at support@tmgm.com, we'll check and reply it. Thank you.

2022-02-09 16:33
Hong Kong China Hong Kong China

Appendix

I recived the emails from the platform when opening an account. Given the platform's strength, I chose it. But now my withdrawal application is rejected, so speechless.

2022-02-09 13:31
Hong Kong China Hong Kong China

Appendix

They send me an email that my withdrawal application was not approved. They rejected my application first and then suspended my account directly. So I can't log in the trading website.

2022-02-08 19:24
Hong Kong China Hong Kong China

Appendix

This is the transfor information of deposit.

2022-02-08 13:10
Hong Kong China Hong Kong China

Appendix

I contact the cusotmer service after failing to log in. They said I didn't register an email and then told me to contact the account manager.

2022-02-09 12:50
Hong Kong China Hong Kong China

Contact Broker

2022-02-09 10:46
Hong Kong China Hong Kong China

Verified

2022-02-08 11:47
Hong Kong China Hong Kong China

Start Mediation

The profit on TMGM platform cannot be withdrawn and the client manager cannot be contacted. The platform arbitrarily changes customer account and password.

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