FX2649164794
2021-12-28 08:45
China
Does not withdraw
[Mediating Parties] 
MultiBank Group
[Issue]
Unable to Withdraw
[Requirement]
Withdrawal
[Settlement Amount]
¥402,282(CNY)
[Time]
37 day 8 hour
WikiFX Mediation CenterAutomatic completion after timeout
2022-02-03 17:14 
Hong Kong China
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
MultiBank GroupReply
2022-01-04 17:02
Cyprus
Reply
The specialist has contacted the customer about the problem.
WikiFX Overseas Customer ServiceContact Broker
2021-12-28 15:09 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2021-12-28 13:52 Hong Kong China
Hong Kong ChinaVerified
FX2649164794Start Mediation
2021-12-28 08:45 Hong Kong China
Hong Kong ChinaStart Mediation
I had submitted the application of withdrawal for over half a month and it did not deduct from the account. The customer service said that the relevant department will address it.
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