2021-12-17 11:58
China
No contact to the customer service. The previous account still has a balance, but cannot enter the backstage to withdraw
[Mediating Parties]
ZFX ZFX
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Settlement Amount]

¥133(CNY)

[Time]

55 day 4 hour

2022-02-10 16:14
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2022-01-11 15:49
Seychelles

Reply

Our customer service hasn't received any complaint. Please dial our 24h customer service hotline 400-120-1726, or email cs@zfx.com.

2021-12-17 15:29
Hong Kong China Hong Kong China

Contact Broker

2021-12-17 14:28
Hong Kong China Hong Kong China

Verified

2021-12-17 11:58
Hong Kong China Hong Kong China

Start Mediation

No contact to the customer service. The previous account still has a balance, but cannot enter the backstage to withdraw it. No customer service responds when there is a problem

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