FX2907232856
Severe Slippage
other
$19,000(USD)
13day19hour
FX2907232856Solved after user's confirmation
Hong Kong ChinaTMGMReply
Reply
Dear user, we have conducted investigation and replied in the TMGM official email. Please contact your TMGM account manager or reply the email for consultation, if you have any problem. Thank you!
FX2907232856Supplemental Materials
Hong Kong ChinaSupplemental Materials
The platform always kept delaying and pining the blame on the market.
FX2907232856Supplemental Materials
Hong Kong ChinaSupplemental Materials
The customer service went on saying that the problem was caused by the market, shifting all the blame on the market. Are all the several slippages within a month due to the market?
FX2907232856Supplemental Materials
Hong Kong ChinaSupplemental Materials
TMGM always said that the slippage is normal, but there were several times of slippage within a month, which is still normal? Can an order be resumed?
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
FX2907232856Start Mediation
Hong Kong ChinaStart Mediation
TMGM platform frequently widened spread in a month. Already talked to customer servce. Just explains process and no compensation was offered.
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