ICM - JIAOYIBIANHAO-36740572Start Mediation

2021-01-27 13:33

United States

Start Mediation

36740572 transaction number-1900066341 server-ICMarkets Live19 transaction number-36740572 ICM back-end tampering order #36749572, turned into an empty order for 100 lots of XAU/USD, resulting in a loss-HKD63,577.30. The complaint is as follows: 1. International Capital Markets Pty Ltd called it "ICM" and tampered with order #36749572 from the backend. 2. I shorted XAU/USD at $1892.80, and the closing price was 1893.55, which resulted in a loss of -63,577.30 HKD. In the 32 minutes of floating loss, my floating loss reached 30 W Hong Kong dollars, but I insisted on closing the position until the loss reached zero. Finally, the profit became + HKD60,000. However, ICM slipped, from a profit of HKD60,000 to a loss of HKD63,577.30. ICM explained to me that there is no best price transaction in the heavy trading market, so there will be slippage, the total slippage is 9 points! ICM said it would compensate me HK$4652.13 in good faith. I also kindly responded to ICM. Without the compensation of HKD63,577.30, I will never end with you. I lost 410,000 Hong Kong dollars from April to December 2020, and finally won back. You played with me and tampered with my hand count. I want to make me lose again. If I don't lose, I will play 9 points again. I have formally lodged a complaint with the AFCA in Australia, and I will come up to update the progress. Let's review the ICM together