2021-01-19 11:35
China
Severe Slippage of XAU/USD in IC
[Mediating Parties]
IC IC
[Issue]

Severe Slippage

[Requirement]

other

[Settlement Amount]

¥568(CNY)

[Time]

44 day 2 hour

2021-03-04 14:03
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2021-02-02 13:59
Australia

Reply

It is being followed up and processed.

2021-01-19 14:25
Hong Kong China Hong Kong China

Contact Broker

2021-01-19 12:25
Hong Kong China Hong Kong China

Verified

2021-01-19 11:35
Hong Kong China Hong Kong China

Start Mediation

At 7:40 in the morning of August 18th, Beijing time; IC 1817.13 long order OF XAU/USD, set a stop loss of 1815, but it was closed at 1806.58, a loss of 8.42 points, do you think this is reasonable? I didn't report it when the slippage was within 3 points. This is not an opening gap, why does this happen. What's the point if foreign exchange sets a stop loss like this?

Statement:

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations