2021-01-07 18:52
China
Unable to withdraw
[Object]
ATFX ATFX
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Amount]

$437(USD)

[Time]

33day15hour

2021-02-10 10:13
Hong Kong China Hong Kong China
2021-01-11 10:07
United Kingdom

Reply

Hello, regarding customer Zhang Jianhong's question, we have confirmed that the withdrawal function is under normal use, thank you!

2021-01-08 13:15
Hong Kong China Hong Kong China

Contact Broker

2021-01-08 10:15
Hong Kong China Hong Kong China

Verified

2021-01-07 18:52
Hong Kong China Hong Kong China

Start Mediation

I want to complain about Zhou Yibao, ATFX's investment promotion account manager. When she communicated with me at the beginning, told me that I can withdraw the commission as long as the deposit is more than five thousand US dollars. As a result, the new version of the member center was upgraded behind the platform, and I registered under her guidance. The new version of the member center agent background, and told me that in the future, you can develop customers for both new and old members. As a result, today my new and old member center funds are more than five thousand US dollars. Today, the commission result is not available. The reply to me is the platform policy It has changed. Both new and old customers can withdraw funds only if the funds are more than 5,000. This is misleading customers to attract investment, and the platform will not solve it for me.

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