2020-11-16 12:05
China
Can't log in and result in forced liquidation
[Mediating Parties]
IC IC
[Issue]

Others

[Requirement]

other

[Settlement Amount]

¥60,217(CNY)

[Time]

40 day 21 hour

2020-12-27 10:08
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2020-11-27 10:01
Australia

Reply

Your problem has been handled

2020-11-16 15:56
Hong Kong China Hong Kong China

Contact Broker

2020-11-16 13:56
Hong Kong China Hong Kong China

Verified

2020-11-16 12:05
Hong Kong China Hong Kong China

Start Mediation

I phoned the custome rservice several times but there is no result. Because the customer service said after I offered the info to open an account, I can trade without approving. But this is platform's fault, noy mine. I gave you time to process it but there is no result. I trust you so I choose you. You shouldn't treat customers like this. If you don't give me a result, I'll continue exposing.

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