2020-11-05 09:00
China
The agent cheats hard-earned money. The platform shrinks responsibility.
[Mediating Parties]
ATFX ATFX
[Issue]

Scam

[Requirement]

other

[Settlement Amount]

¥53,662(CNY)

[Time]

45 day 4 hour

2020-12-20 13:25
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

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2020-11-05 11:43
Hong Kong China Hong Kong China

Contact Broker

2020-11-05 10:04
Hong Kong China Hong Kong China

Verified

2020-11-05 09:00
Hong Kong China Hong Kong China

Start Mediation

I added the agent who asked me to deposit in ATFX and help me to manage my account. He also guaranteed my principal, while my positions were wiped out within a day. Then he didn't reply to my messages. I asked the platform about agent information but the platform shrinked responsibility

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