2020-06-18 11:54
China
The requested amount was inconsistent with the reality!
[Mediating Parties]
TMGM TMGM
[Issue]

Others

[Requirement]

other

[Settlement Amount]

¥6,712(CNY)

[Time]

54 day 8 hour

2020-08-11 20:23
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2020-06-22 16:06
Australia

Reply

Your two withdrawals are processed separately on the 17th and the 18th, so the exchange rate for the two days before and after the deduction will fluctuate slightly, We have communicated with you to explain the situation.

2020-06-18 13:55
Hong Kong China Hong Kong China

Contact Broker

2020-06-18 12:21
Hong Kong China Hong Kong China

Verified

2020-06-18 11:54
Hong Kong China Hong Kong China

Start Mediation

The TradeMax withheld some portion of my fund with the excuse of rate difference. It is so ridiculous that there is a difference amid domestic transfer!

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