XINGKONG25987
Severe Slippage
other
¥22,783(CNY)
44 day 18 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
TMGMReply
Reply
It's you who broke the position yourself
XINGKONG25987Appendix
Hong Kong ChinaAppendix
Operate by yourself? Did I slip the slippage myself? Pictures and truth
TMGMReply
Reply
Hello, you are on your own to open a position. We've passed it before
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XINGKONG25987Start Mediation
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I require the platform to compensate all my losses. Trading server: TradeMaxGlobal-Live2 Account: 222196 I opened an ECN account since its spread of crude oil is stable, not exceeding 10 pips. Since the plummeting price on crude oil, I placed orders on XTI/USD at 5.92 on April 21st and set the stop-loss at 5.96. Due to a 68-pip slippage, my position became liquidated. I suffered a total loss of $3394.39, but the platform only compensated me $600. One can the screenshot, all my 6 liquidated order was caused by the insufficient margin.
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