2020-04-29 19:30
China
The platform canceled the bonus and even withheld my profit.
[Mediating Parties]
FXBTG FXBTG
[Issue]

Scam

[Requirement]

Withdrawal

[Settlement Amount]

¥8,948(CNY)

[Time]

104 day 52 Minutes

2020-08-11 20:23
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2020-04-30 17:13
New Zealand

Reply

On April 27, our company received notification from the LP clearer that the customer was involved in improper transactions, and the LP clearer would not settle such orders. Our company also faces the possibility of being blamed and fined. The result of our company's responses to this customer: the account is frozen and the opening and transaction rights with our company enjoyed by the account are permanently revoked. The profit of freezing illegal activities is 1331.04 US dollars, and the dividend amount of 5.82 US dollars is deducted. The principal in the customer's account can be withdrawn. After the withdrawal, the account is permanently disabled. This kind of behavior is a malicious complaint, please verify this carefully. Our consistent adherence is to create the best trading experience for you!

2020-04-30 11:58
Hong Kong China Hong Kong China

Contact Broker

2020-04-30 10:19
Hong Kong China Hong Kong China

Verified

2020-04-29 19:30
Hong Kong China Hong Kong China

Start Mediation

The platform canceled the bonus and even withheld my profit. Take heed on it. As long as you made profits, it would hoard your fund.

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