Item: Neotrades
Rating: 2.18

withdraw money not return

Advertisement is to withdraw money during the day, only 1-2 hours. Today, I placed an order to withdraw from early morning until late at night.

dao4129

2023-08-18 21:29

Resolved

The exchange requires a large amount to withdraw money.

Neotrades is a scam. I just deposited money. The locked exchange does not process internal transfer orders, cannot process withdrawal orders, and requires a large amount to withdraw capital. I will report a lawsuit to the police working with the exchange. Neotrades Ho Chi Minh City office.

tien4411

2024-01-12 19:37

Unable to Withdraw

Warning : Neo Traders is a Scam Broker

Warning: Neo Trades is a Scam Broker I’ve been scammed by Neo Trades and want to warn others. They aggressively push you to deposit funds, but when you try to withdraw your profits, they make it impossible. They imposed a ridiculous condition, demanding a trading volume of $35 million to withdraw just $1,000. When questioned, they hide behind their "terms and conditions" booklet. Beware of their fabricated positive reviews designed to trap new customers. Stay away from Neo Trades and don’t fall for their tricks. Share this to protect others.

FX9786704352

2024-12-18 01:16

Scam

They pressured me to

They pressured me to deposit more money, but I refused due to the risk. Then they offered a promo: if I deposited $2,500, one trade would be "risk-free" for 30 days — they'd recover it if I lost. I accepted, made some profit, then lost $1,000 on a trade. They initially refused to cover it, only agreed after I threatened to stop investing — but gave it back as a bonus, not real money. I continued trading, doubled it to $2,000. Suddenly, my account was wiped to zero — all funds and profits gone. They claimed a hidden clause allowed them to revoke the bonus and all profits if I didn’t meet a trade volume within 30 days. This felt like a setup they got me to trade for a month, then used fine print to take everything. Very misleading and unethical behavior.

FX3802246301

2025-07-17 03:31

Scam

LETTER OF APPEAL: NEOTRADER AND THE INVESTOR COMMUNITY!

LETTER OF APPEAL: NEOTRADER AND THE INVESTOR COMMUNITY! I am an investor on the floor with a registered trading account cuong5422004@gmail.com. The person who guided me to open an account with zalo nick name: A HOANG, after the application was approved. Someone called me and introduced himself as an employee of the exchange who was assigned to monitor and support my account throughout the transaction process. His telegram username is: @Minhvy68, investment consulting on buying and selling gold and stocks. . This person asked me to deposit with a deposit of 1000 USD and receive a bonus of 1000$ on January 24, 2024 and I make transactions with the exchange from this date. During the transaction, I linked my wallet to my bank account but it didn't work. I asked her and she didn't answer. After a period of trading, my account was burned (deposit and Bunos). Later, I joined a group with someone claiming to be an expert on a floor specializing in education and consulting (Live investment on Neotrader floor) with his own zalo group and telegarm nickname: Adam Hoang. I was contacted and instructed to deposit money back into the exchange with a 100% bonus. I deposited $1,000 and received another $1,000 in KM on February 28, 2024. I sent the bill to Adam Hoang. This person said do you want @Minhvy68 to continue supporting you? Because I was not loyal before, I asked to change to another person. There are others who advise, but it's no different from @Minh vy 68, so I trade on my own. After 1 period of trading, my account has increased to nearly $5,000 (both principal and interest). During the transaction process, I often linked my wallet to the bank but all failed. Then I contacted @Minhvy68 to help me link my wallet to my bank account so I could withdraw money. This person said that my profile has been managed by someone else so it cannot be processed. I earnestly asked her to contact the superiors associated with the wallet so I could handle personal matters and on March 11, 2024, she said the exchange had agreed to let me withdraw money and said: Guys. Just finished the meeting, there is a 100% bonus promotion for anyone who deposits 3000$ or more and includes 1 gold implant worth 730$ and only I can withdraw 2000$ (the original money I deposited on January 24 and 2/28, the profit cannot be withdrawn) She said that when you successfully withdraw $2,000, you will deposit $3,000 again to receive promotional money, and 01 tael of gold and promised to help me withdraw $1,000 principal and $730 bonus. out to cover personal expenses) March 12, 2024 at 05:41:20 my withdrawal order was successfully processed and the money returned to my account. Then I recharged $2000 according to the instructions on the Web to account: 1039520092 account holder TRAN THI LOAN at VCB bank - Joint Stock Commercial Bank for Foreign Trade of Vietnam. with transaction code ACSP/RZ226645. Next, at 10;41;00 (Vietnam time) on March 12, 2024, I deposited another 1000& into the above account with transaction code Q1804286. When completed, the account only received a bonus of $500 and the bonus and gold. ($730 and 100% bonus) is not available. After completing the deposit, I sent this deposit bill to @Minhvy. This lady said she had received my application and forwarded it to the superiors to wait for approval and said she would finish it by early afternoon and make the withdrawal order. When I contacted her again in the afternoon, she said she wouldn't approve until 5pm. Around 4:00 p.m. on the same day, someone called me from my telegram account saying he was from Neotrader and read my name, my MT5 trading account, and informed me that I had a withdrawal order but because the wallet had not yet been linked to my bank account. So you need to execute this platinum code transaction order to link and withdraw money. I made a buy order as they told me with a volume of 3.0, my account was negative by $2,700, then she told him to enter a sell order with volume so I followed. Immediately my account had negative principal and bonus. I quickly contacted Minh Vi and she told me I had been scammed and asked me to handle it so he had to recharge the amount of $3,000 to save the account from being burned. I didn't agree and said I couldn't have the money. She told me how much money I could get and I would support you to save my account, but I knew I had been scammed so I didn't follow up to deposit. After this happened, I posted to the Zalo group with expert ADam Hoang and was blocked and kicked out of the group. @Minh vy changed his telegram account. The person who called me said he was trading platiium code, but I didn't know I was scammed. I am mentioning it here with attached evidence, hoping that the floor and the community can help me regain justice and if the floor is honest, it will protect its reputation as well as the rights of genuine investors. . Any information I would like

Cuong4444

2024-03-29 15:46

Neotrades Review Summary
Founded	2010
Registered Country/Region	Mauritius
Regulation	CySEC (Unverified)
Market Instruments	Forex, Stocks, Commodities, ETFs, Bonds, Indices
Demo Account	✅
Leverage	Up to 1:400
Spread	From 0.1 pips
Trading Platform	MT5
Social Trading	✅
Minimum Deposit	$1,000
Customer Support	Phone: +230 52970362, +842444582034, +56 452 781 979
	Email: support@neotrades.com
	Social Media: Facebook, Instagram, YouTube, Twitter, TikTok, LinkedIn,
	Company Address: 1ST Floor River Court, 6th St Denis Street, P.O. Box 1079, Port Louis 11328

Pros	Cons
Three account types	Unverified CySEC license
No commission	High minimum deposit requirement
MT5 supported
Multiple payment methods

Regulated Country	Regulated Authority	Regulatory Status	Regulated Entity	License Type	License Number
Cyprus	Cyprus Securities and Exchange Commission (CySEC)	Unverified	Νaga Markets Europe Ltd	Market Maker (MM)	204/13

Trading Assets	Available
forex	✔
stocks	✔
commodities	✔
ETFs	✔
bonds	✔
indices	✔
cryptocurrencies	❌
options	❌
funds	❌

Account Type	Standard	Advanced	Expert
Available Currencies	USD, AED, EUR, GBP, SAR, QAR, BRL, COP, INR, VND, ZAR	Same as Standard	Same as Standard
Minimum Deposit	$1,000	$5,000	$5,000
Leverage	Up to 1:400	Up to 1:400	Up to 1:400
Social Trading	✔	✔	✔
PAMM	✔	✔	✔
Support Hours	Mon-Fri, 6:00 AM GMT - 1:00 GMT (2 Days/Week)	Mon-Fri, 6:00 AM GMT - 1:00 GMT (3 Days/Week)	Mon-Fri, 6:00 AM GMT - 1:00 GMT (4 Days/Week)
Demo Account	✔	✔	✔
Daily Market Reviews & Financial Research	✔	✔	✔
Dedicated Account Representative	✔	✔	✔
One-on-One Meetings with Account Representative	❌	1 meeting/Week	1 meeting/Week
Special Trading Conditions	❌	❌	✔
Access to Trading Central Tools and Analysis	❌	❌	✔

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