Score

2.26 /10
Danger

MSG

Singapore

5-10 years

Suspicious Regulatory License

MT4 Full License

Global Business

Vanuatu Retail Forex License Revoked

High potential risk

C

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Comparison

Quantity 39

Exposure

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Score

Regulatory Index0.00

Business Index7.58

Risk Management Index0.00

Software Index8.50

License Index0.00

The WikiFX Score of this broker is reduced because of too many complaints!
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Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

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Broker Information

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Company Name

MASTER SELECT GROUP LIMITED

Company Abbreviation

MSG

Platform registered country and region

Singapore

Company website

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Company summary

Pyramid scheme complaint

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Warning: Low score, please stay away! 6
Previous Detection : 2025-03-01
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
  • The number of the complaints received by WikiFX have reached 34 for this broker in the past 3 months. Please be aware of the risk and the potential scam!

WikiFX Verification

Pyramid scheme complaint
Expose
Scam

IB STAFF FRAUDULENT, AUTOMATICALLY NEGATIVE ACCOUNT BALANCE

I SUSPECT THAT THE IB BUSINESS OF THIS BROKER IS WEAK, THEY EXECUTED ORDERS WITH THE INTENTION OF DEPLETING MY CAPITAL. 95% OF THE PROFITS WERE GENERATED BY MY OWN ORDERS. AT 3 AM THAT DAY, I DID NOT TRADE, BUT MY ACCOUNT GENERATED TRADING ACTIVITY THAT DEPLETED MY CAPITAL. I HAVE SENT 4 EMAILS TO THE CUSTOMER CARE DEPARTMENT, BUT UNTIL NOW, AFTER MORE THAN 1 MONTH, I HAVE NOT RECEIVED ANY RESPONSE.

2024-11-23 01:27
Unable to Withdraw

On March 29, 2023, I applied for a withdrawal of USD 3456, and I have not allowed the withdrawal until today and have not received any reply

I closed all positions on 2023/3/29 and applied for a withdrawal of USD 3,400. On April 4, 2023, MSG received an email saying that the withdrawal was not allowed due to transaction violations. But I don't have any violations, so I sent Line to ask customer service. The customer service consulted finance for many days without telling the reason. When I sent an email to support@magforex.com asking about withdrawal related issues, the email bounced back. Calling the customer service number on the official website again is also an empty number. On April 6, 2023, the customer service asked me to resubmit the withdrawal application. I applied again on April 6, 2023, and there is still no news on April 13, 2023. This kind of platform that does not allow customers to withdraw money should let everyone involved in the transaction know. Attach a screenshot and hope the platform can assist in the negotiation. If it still fails, I should go to the police to deal with it.

2023-04-13 13:35
Unable to Withdraw

Unable to withdraw funds, unable to contact customer service, not responding to emails, and not responding to WeChat contacts. The most outrageous thing is that the product fluctuation interface cannot generate any transactions.

I have been on the platform for many years and I can be regarded as an old user, and trust in you. You are my first choice. Hope to give me an explanation. I can't get in touch right now. Hundreds of thousands fluctuate back and forth in the account and cannot do any transaction operations, and no one can be contacted for any reason. Think that other people's money is blown by the wind. Maxun is such a platform.

2023-07-03 22:55
Unable to Withdraw

MSG rejects withdrawals

On March 30, 2023, I will close all positions and apply for a withdrawal of USD 3,400 (a total of USD 3,456 in the account). On the afternoon of April 4, 2023, I received a letter from MSG, claiming that my transaction violated the rules and I was unable to withdraw funds. I immediately asked the customer service line provided by MSG, and the customer service said that I needed to ask about finances. But as of this morning, there was no reply as to why the withdrawal was refused. Just keep saying need to wait for finance. The last time I refused to withdraw money made me wait for two weeks, and the reason given to me later was that Visa checked my transaction records. I asked if it would be impossible to deposit money with a credit card in the future. MSG said that it is also possible to deposit money with a credit card. This time I don't know why it said that my transaction was illegal. I also sent a letter to support@msgforex.com, and the letter still bounced back. The business phone number provided on the website is still empty.

2023-04-06 11:01
Unable to Withdraw

Cannot withdraw for nearly 10 working days

On March 16, 2023, I applied for a withdrawal of USD 4,700, and on March 24, 2023, I still cannot get any status update of the withdrawal. Customer service keeps saying it's still under review. The customer service asked me to write to support@msgforex.com, but the letter could not be sent. The customer service said to help me pass it to the finance department, but there was no positive response. The phone number on the official website is empty.

2023-03-24 16:37
Unable to Withdraw

Unable to withdraw money, IB scams, deletes player's account

Scam warning: MSG (Master Select Group) website: https://msgtrader.com Can't withdraw money, IB scam, the floor deletes player's account. My name is Nguyen Quang Huy, I have a friend named Thanh Tung ( admin of Zalo Group: Investing in billions) who contacted and advised me to buy the tool Take Propips trading management solutions for $300 with the condition of depositing money into the MSG platform (https://msgtrader.com/) to trade. At that time, I checked the MSG floor on WikiFX and saw that the score was still above 7 points, so I trusted it. Moreover, the account number to deposit money to buy tools is a company account that should be trusted. VTRADER INTERNATIONAL INVESTMENT - TRAINING JOINT STOCK COMPANYhttps://infodoanhnghiep.com/thong-tin/CONG-TY-CO-PHAN-DAU -TU-DAO-TAO-QUOC-TE-VTRADER-86210.Then I deposited $1000 into MSG and traded on January 9, 2024. By January 23, 2024, my account had a profit of more than $400. At that time, I made a withdrawal order but saw a refusal message. I made another withdrawal request of $200 and it was also rejected. I contacted the introducer but couldn't get in touch, and was removed from the Zalo group "Investing billions" I chatted with MSG support and it was ok. Notice that the payment gateway is under maintenance, please wait patiently. I waited until the next day to withdraw the money but it continued to be refused. Chat with support and you will be informed that you are contacting the referrer. But I cannot contact the referrer, one-way calls are blocked. At noon on January 25, 2024, I was able to contact the referrer. At this time, when I asked for support, they did not support or respond. He often said he was busy with work and couldn't answer the phone (actually blocking my calls). I have now officially confirmed that this is a fraudulent exchange. Can't withdraw when depositing, deleting the customer's account, or responding to support in a roundabout way, the floor says to contact the referrer, and the referrer says to contact the floor. Ace, please note that you should avoid participating in the MSG (Master Select Group) website: https://msgtrader.com. After a few hours, support said it was because the agent changed my login email. Support said they had changed my email and I could log in again. But when I logged back in, I saw that the money had been completely withdrawn from my account. There was no withdrawal recorded in the withdrawal history. Support told me to wait for them to check, but I waited and waited and didn't see anything. I have enough evidence to provide and verify that the floor is a scam.

2024-01-25 14:28
    MSG · Company summary
    MSG Review Summary
    Founded5-10 years
    Registered Country/RegionSingapore
    RegulationNFA (General registration)
    Market InstrumentsForex, stock CFD, commodity, metals, cryptos, index
    Demo AccountUnavailable
    LeverageNot mentioned
    EUR/ USD SpreadNot mentioned
    Trading PlatformMT4
    Minimum Deposit$100
    Customer Support24/5 email, Twitter, Facebook, Instagram and YouTube, live chat

    What is MSG?

    MSG offers popular trading instruments across various asset classes. Clients have the option to open live accounts, with a minimum deposit requirement of $100. The platform provides access to MT4. And customer service can be available 24/5 through live chat and email.

    MSG's home page

    Pros & Cons

    ProsCons
    • Various trading instruments• No 24/7 customer support
    • MT4 supported• Limited information about leverage and commission
    • Long years experience• No demo account available
    • Live chat available
    • convenient deposit and withdrawal methods

    Is MSG Legit?

    MSG (MASTER SELECT GROUP LLC) is regulated by the Financial Services Authority of Saint Vincent and the Grenadines and holds a Business Registration license (License No. 3172 LLC 2023). Its status is classified as “Offshore Regulated,” indicating compliance with local regulations.

    Is MSG Legit?

    Market Instruments

    MSG offers five classes of tradable instruments. Here are the different types available:

    • Forex: MSG provides trading opportunities in the global currency market, allowing you to trade currency pairs like EUR/USD, GBP/JPY, etc.
    • Stock CFDs: Contract for Difference (CFD) enables you to speculate on the price movements of individual stocks without owning the actual shares. MSG offers a selection of stock CFDs from different companies.
    • Commodity/Metal: You can trade CFDs on various commodities and metals, such as gold, silver, crude oil, natural gas, etc., allowing you to speculate on their price fluctuations.
    • Crypto Currency: MSG provides access to the exciting world of cryptocurrencies, allowing you to trade popular digital currencies like Bitcoin, Ethereum, Litecoin, etc.
    • Index: MSG offers trading opportunities in stock market indices, such as the S&P 500, Dow Jones Industrial Average, NASDAQ, FTSE 100, etc. This enables you to trade the overall performance of a particular market.
    Market Instruments

    Accounts

    MSG offers live account for their clients and the minimum deposit is $100. To open a live account, traders will be required to register their profiles by clicking on any of the “open live account” buttons. This step is necessary to initiate the process of opening a live trading account with MSG.

    Accounts

    Trading Platform

    MSG provides its clients with the popular MetaTrader 4 (MT4) trading platform. MT4 is a powerful and widely-used platform in the financial industry, known for its user-friendly interface, advanced charting tools, and comprehensive trading capabilities.

    With the MT4 platform, traders have access to a wide range of features and tools to enhance their trading experience. The platform allows for real-time price quotes, a variety of order types, and advanced trading execution. Traders can easily monitor their positions, manage their trades, and analyze market trends using the extensive charting package available.

    Another noteworthy feature of MT4 is its mobile compatibility. Traders can access their trading accounts and trade on the go using the MT4 mobile app, available for both iOS and Android devices. This ensures that traders can stay connected to the markets and manage their positions anytime and anywhere.

    MT4

    See the trading platform comparison table below:

    BrokerTrading Platform
    MSGMT4
    EightcapMT4, MT5
    AETOSMT4
    TigerWitWebTrader, Mobile App

    Deposits & Withdrawals

    The official website mentions that deposit and withdrawal processing is quick and diverse, especially with over ten types of deposit currencies available. However, specific information requires registration to access.

    Deposits & Withdrawals

    Educational Resources

    MSG offers a comprehensive Trading Academy that provides educational resources to enhance traders' knowledge and skills. The academy covers a wide range of topics to help both beginner and experienced traders improve their understanding of the financial markets and trading strategies.

    The academy includes introductory courses on various trading platforms, such as MT4 and MT5. These courses provide detailed explanations of the platforms' features and functionalities, helping traders navigate and utilize the full potential of these popular trading platforms.

    Trading Academy

    Customer Service

    MSG offers live chat. With live chat, customers can get their questions answered quickly and receive help with any issues they may have. It's a convenient and effective communication channel that can improve customer satisfaction and increase sales.

    Customers can visit their office or get in touch with customer service line using the information provided below:

    Email: support@msgforex.com

    Moreover, clients could get in touch with this broker through the social media, such as Twitter, Facebook, Instagram and YouTube.

    Twitter: https://twitter.com/msgforex

    Facebook: https://www.facebook.com/msgforex/

    Instagram: https://www.instagram.com/master_select_group

    YouTube: https://www.youtube.com/c/msgforex

    Whats more, MSG provides a Frequently Asked Questions (FAQ) section on their website to assist their clients with commonly asked questions and provide relevant information. The FAQ section aims to address common queries and concerns that investors may have regarding the company's services, processes, and investment opportunities. By offering this resource, MSG aims to provide transparency and clarity to their clients, helping them make informed decision.

    FAQ

    Conclusion

    In conclusion, MSG is a trading platform that offers a range of services to its clients. The platform provides access to various financial markets, allowing traders to diversify their portfolios and capitalize on different trading opportunities. With its user-friendly interface and advanced charting tools, MSG's trading platform, MT4, caters to the needs of both beginner and advanced traders.

    Frequently Asked Questions (FAQs)

    Is MSG legit?

    No, MSG currently operates under no regulation.

    Does MSG offer demo accounts?

    No. It does not offer demo accounts.

    Does MSG offer industry leading MT4 & MT5?

    Yes. It only offers MT4.

    What is the minimum deposit for MSG?

    The minimum initial deposit to open an account is $100.

    Is MSG a good broker for beginners?

    No. It is not a good choice for beginners. Too many reports of being unable to withdraw can't be overlooked.

    Risk Warning

    Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.

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    FX1495744846
    3-6months
    TÔI NGHI NGỜ NGHIỆP VỤ IB SÀN NÀY YẾU KÉM, ĐƯA LỆNH NHẦM MỤC ĐÍCH LÀM ÂM VỐN, 95% LỢI NHUẬN LÀ TỰ TÔI ĐI LỆNH. 3 GIỜ SÁNG HÔM ĐÓ TÔI KHÔNG GIAO DỊCH NHƯNG TÀI KHOẢN CỦA TÔI PHÁT SINH GIAO DỊCH LÀM ÂM VỐN CỦA TÔI. TÔI ĐÃ GỬI 4 MAIL ĐẾN BỘ PHẬN CHĂM SÓC KHÁCH HÀNG NHƯNG ĐẾN HIỆN TẠI HƠN 1 THÁNG QUA VẪN CHƯA NHẬN ĐƯỢC MAIL PHẢN HỒI.
    TÔI NGHI NGỜ NGHIỆP VỤ IB SÀN NÀY YẾU KÉM, ĐƯA LỆNH NHẦM MỤC ĐÍCH LÀM ÂM VỐN, 95% LỢI NHUẬN LÀ TỰ TÔI ĐI LỆNH. 3 GIỜ SÁNG HÔM ĐÓ TÔI KHÔNG GIAO DỊCH NHƯNG TÀI KHOẢN CỦA TÔI PHÁT SINH GIAO DỊCH LÀM ÂM VỐN CỦA TÔI. TÔI ĐÃ GỬI 4 MAIL ĐẾN BỘ PHẬN CHĂM SÓC KHÁCH HÀNG NHƯNG ĐẾN HIỆN TẠI HƠN 1 THÁNG QUA VẪN CHƯA NHẬN ĐƯỢC MAIL PHẢN HỒI.
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    2024-11-23 01:27
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    FX1494005621
    more than one year
    Really appreciate the low spreads and the high leverage, not to mention the light-speed trading. And kudos to them for making the deposit process hassle-free.
    Really appreciate the low spreads and the high leverage, not to mention the light-speed trading. And kudos to them for making the deposit process hassle-free.
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    2024-05-15 13:55
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