I am in a dispute with HFM regarding the adjustment of USD 45,678.09 from four trading accounts.
HFM stated that my EA exploited price latency and classified the activity as prohibited arbitrage under Clause 26.1 and Clauses 24.1 and 24.2.
My main concern is that HFM has not clearly identified which specific transactions or trading behaviour constituted latency arbitrage, or explained how the alleged price latency was actually exploited.
I am not requesting HFM’s proprietary detection methodology or confidential systems. I am requesting a clear, transaction-level explanation of what specific trading behaviour was considered a violation and how it relates to the cited clauses.
I have supporting documents, including HFM’s official complaint response, its subsequent response dated 18 September 2026, and MT5 trading history.
I request WikiFX to assist in mediating this dispute and to ask HFM to provide a clear factual explanation of the basis for the classification and adjustment.
I am in a dispute with HFM regarding the adjustment of USD 45,678.09 from four trading accounts. HFM stated that my EA exploited price latency and classified the activity as prohibited arbitrage under Clause 26.1 and Clauses 24.1 and 24.2. My main concern is that HFM has not clearly identified which specific transactions or trading behaviour constituted latency arbitrage, or explained how the alleged price latency was actually exploited. I am not requesting HFM’s proprietary detection methodology or confidential systems. I am requesting a clear, transaction-level explanation of what specific trading behaviour was considered a violation and how it relates to the cited clauses. I have supporting documents, including HFM’s official complaint response, its subsequent response dated 18 September 2026, and MT5 trading history. I request WikiFX to assist in mediating this dispute and to ask HFM to provide a clear factual explanation of the basis for the classification and adjustment.
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