Abstract:Orbex, a Cyprus-based brokerage entity, has recorded 30 exposure complaints on WikiFX, a leading forex broker regulation inquiry tool, so far. Other review websites have also recorded a healthy number of complaints against the brokerage firm. These complaints largely talk about the alleged profit confiscations by the broker in the name of trading violations, difficulty in accessing fund withdrawals, capital losses due to artificial slippage, etc. In this Orbex review, we have investigated user complaints and provided a regulatory overview of the broker.

Orbex, a Cyprus-based brokerage entity, has recorded 30 exposure complaints on WikiFX, a leading forex broker regulation inquiry tool, so far. Other review websites have also recorded a healthy number of complaints against the brokerage firm. These complaints largely talk about the alleged profit confiscations by the broker in the name of trading violations, difficulty in accessing fund withdrawals, capital losses due to artificial slippage, etc. In this Orbex review, we have investigated user complaints and provided a regulatory overview of the broker.
Orbex offers a host of brokerage products such as forex, commodities, stocks, and indices.
It allows forex traders to access a wide range of currency pairs. These include USD/CAD, USD/CHF, USD/CNH, USD/DKK, USD/HKD, USD/JPY, GBP/CHF, GBP/CAD, GBP/AUD, etc.
Commodities available for trading are gold, silver, platinum and palladium for investors.
If you are keen to invest in stocks, you can do so in a wide range of companies such as 3M, Adobe Systems, Activision, Adobe, AIG, AirBNB, Alibaba, Alphabet, AMD, etc.
Indices listed on the Orbex platform are US30, NAS 100, Germany 40, UK 100, SPX500, Australia 200 Cash Index, France 40 Cash Index, Euro 50 Cash Index, Spain 35 Cash Index, Japan 225 Cash Index and Hong Kong 50 Cash Index.
The brokerage firm offers three trading accounts to meet different trading needs of users. These are Starter, Premium and Ultimate. The table below demonstrates the specific offerings associated with each account.
| Account Type | Minimum Deposit | Minimum Spread | Maximum Leverage | Commissions |
| Starter | $100 | Variable | 1:500 | Zero |
| Premium | $500 | 0.0 Pips | 1:500 | $8 |
| Ultimate | $25,000 | 0.0 Pips | 1:500 | $5 |
Starter and Premium accounts, with a minimum deposit of $100 and $500, respectively, are likely for beginners. The Ultimate account with a minimum deposit requirement of $25,000, will likely be for one with a high capital in hand. The maximum leverage offered is impressive. Using this can help traders acquire wider market control with a lower margin. However, an overleveraged account runs the risk of being blown away should the broader market move against your open position. This situation remains evident in a volatile market.
Despite the offerings, the broker continues to receive negative reviews.
A user from Ukraine claimed that Orbex confiscated the profits earned and the amount deposited on the platform without providing a reason. The user also pointed out the high commission fees charged by the brokerage firm in this Orbex review.

A trader from Saint Pierre and Miquelon claimed that the brokerage firm deleted the profits earned on the Orbex login dashboard without providing a clear explanation. The trader alleged that the broker made a false claim of non-compliance with the trading policy for profit deletions. However, the client refuted it, saying his trading history was clean. Unhappy over the generic responses by the customer support team, the trader hit out at the broker with this negative review.

A British client claimed to have generated solid profits after successfully implementing standard strategies. However, the brokerage firm took exception to the earned profits, claiming they were generated through irregular or inappropriate trading. The brokers claim, according to the user, was not backed by any evidence. While his profits were allegedly deleted, his original deposit was withheld by the broker. The trader highlighted a lack of transparency in his trading experience with the brokerage firm while sharing the Orbex review.

A US-based user highlighted high commission charges and accused the broker of not providing a clear explanation justifying the deductions he allegedly faced on his account transactions. While sharing the Orbex review, the trader reportedly pointed out that he felt financially unsafe at Orbex. Read this complaint to know more about the reported issue.

A Cyprus-based trader claimed that Orbex adds artificial slippage to trade orders and denies executing transactions at the quoted price. The trader reportedly denied market volatility and a lack of liquidity as the reason for the slippage. Check more details in this review.

A Turkish user reportedly complained on WikiFX about the loss of funds worth $40,000. Interestingly, the user revealed that the broker provides free signals and trades that they open and close daily. Backing the allegation, the user shared a document-based review.

A Canadian user accused Orbex of denying a $1000 withdrawal. Upon a withdrawal request, the trader was informed that the account was frozen. To unfreeze it, the broker allegedly demanded $4,000 in taxes. Read this complaint for more details.

A user from Belgium alleged that the brokerage firm deducted undisclosed 3% deposit and 3% withdrawal fees, totaling 6%, without any agreement or adequate explanation. The trader also accused the broker of unprofessional customer support, high spreads and commissions, frequent slippage, and alleged candle manipulation, claiming these practices unfairly disadvantage traders. The complainant requests a thorough investigation and appropriate regulatory action.

Yes, Orbex is regulated with multiple licenses, with the most credible being from the Cyprus Securities and Exchange Commission (CYSEC). The license number granted by CYSEC is 124/10. Other licenses come from the Financial Services Commission (FSC) and the Seychelles Financial Services Authority (FSA). The license numbers granted by the FSC and FSA are SD110 and C118023330, respectively. While the Orbex Regulation Status is reasonably good, complaints have emerged quite a bit recently, causing a drop in its user trust score to 7.16 out of 10.

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