Abstract:Saxo Australia rebrands to Totality, maintaining custodial ties with Saxo Bank and Citi Group. Learn about customer account changes and portfolio management after August 2025.
Totality launches as Saxo Australia completes rebrand
Saxo Australia, a subsidiary of the global investment bank Saxo Bank, is rebranding to Totality on 11 August 2025, with the broker confirming a seamless client transition and continuity of services under its new brand identity. The move aligns with earlier ownership changes that saw DMA acquire 80.1% of the Australian unit while Saxo Bank retained a 19.9% stake, with the business continuing to leverage Saxos technology and execution infrastructure.
Client assets, custody, and safeguards remain unchanged
Totality stated there will be no change to how client assets and cash are safeguarded, with existing custodial relationships remaining in place, including Saxo Bank A/S as custodian and sub-custodians such as Citigroup. Client funds will continue to be held in segregated trust accounts in Australia with HSBC and NAB, and clients should experience no interruption to viewing, buying, or selling assets on the platform.
Australian-run operations and staffing expanded
The firm reiterated it will remain Australian-run and operated, emphasizing high-touch local support and service as unchanged, alongside increased onshoring of client service, operations, onboarding, and compliance roles. Leadership continuity includes the Australian CEO and senior executives, while certain centralized functions will be supported by DMA for processing, operations, and technology development.
Saxo Australia customer account changes after rebranding
For existing clients, core account services and pricing remain the same, with Saxo Bank A/S continuing as the trading and technology provider, and only superficial platform changes expected at launch. Reporting, including tax documentation and trading history, will continue to be available to clients following the transition.
Totality login and portfolio management after rebrand August 2025
From 11 August 2025, clients must log in via Totalitys new website and apps for funding, withdrawals, account management, and trading, replacing SaxoInvestor, SaxoTraderGO, and SaxoTraderPRO access points for Australian accounts. Totality will also end FIX API, OpenAPI, and TradingView access for Australia-based accounts from that date, directing clients to the new web platform and apps for multi-asset trading.
Transition details and timeline
Saxo Australia began briefing clients ahead of the 11 August rebranding, including Q&A sessions and guidance on new app downloads before go-live. As part of the transition, Saxo stopped accepting new account applications from 28 July 2025 in preparation for onboarding under the Totality brand from the rebrand date.
What this means for investors
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