t4trade

In November 2022, I made a stock trade on this platform. After closing the position, I had 60,000 yuan in principal remaining in my account. I took a screenshot and saved the balance. This year, I wanted to withdraw the money for my child's tuition, but when I logged into my account, I saw only 20,000 yuan! I contacted customer service, and they said, "The system has retrieved data from 2022 to date and shows that you've withdrawn 40,000 yuan, so your balance is fine." I confronted them with a screenshot of my 2022 balance and my bank statements, but the customer service staff insisted, "You photoshopped the screenshot, and the platform's data is correct." They even threatened, "If you continue to complain, I'll freeze the remaining 20,000 yuan under the 'malicious questioning of data' label."

In March 2024, Vietnamese customer service sent me daily "2024 Commodity Data Backtesting Reports," claiming, "The platform backtested a certain agricultural product trading strategy using the past three years of data, showing a 95% win rate and 20% monthly returns." They even included detailed backtesting curves and profit data. I believed them and invested 100,000 yuan, which I had saved for expanding my business. However, after just two weeks of trading, I suffered losses on five consecutive trades due to "erroneous data signals" from the platform, resulting in a total loss of 70,000 yuan! I confronted customer service, and they said, "Backtesting data only reflects the past. Market volatility in 2024 exceeded expectations, and losses are a normal risk." It was clear they were using fake backtesting reports to trick me into depositing money!