Deriv

My trading account was suddenly disabled while I had open positions running, and I was helplessly forced to watch my money vanish. Trading functions were completely disabled – I couldn’t close or manage my positions. $61.59 was debited from my account simply as “charges,” without any action from me. P2P deposit option was blocked. Deriv X account was not even showing for fund transfer. Their system kept showing errors, yet continued deducting money from my balance. I contacted customer support multiple times through both the website login and WhatsApp, but nothing was resolved.

I angrily expose the egregious practices of the Deriv platform. The actual payout probabilities for "up/down" contracts on the platform systematically deviate from theoretical values. For example, for a contract with a 55% payout ratio, the theoretical win rate should be 54.5%, but the actual monitored win rate is only 48.7% (sample size ≥ 2,000). Even worse, when prices approach critical levels, the platform experiences significant "price jumps": within the final five seconds, quotes suddenly jump 0.2-0.5 pips in the opposite direction, turning previously profitable contracts into losses. These abnormal jumps occur 77% against the trader. Quotes from their proprietary platform (Deriv MT5) consistently deviate from other mainstream data sources, with an average latency of 800 milliseconds—enough for their algorithms to implement price adjustments that are unfavorable to their clients.