Valetax

When the US non-farm payroll data was released, the platform's market data was delayed by over 10 seconds, completely screwing me! At the time, the price of gold had already skyrocketed by 8 points in the international market, but Valetax's market remained at the original price. I placed a buy order based on the listed price, but by the time it was executed, the price had already risen by 12 points, instantly costing me $600. Customer service said, "Data source delays are normal." Normal? Other platforms only have a delay of 1-2 seconds at most. Valetax was deliberately misleading users with delayed data! Even worse, when I asked for compensation, customer service blocked my messages and refused to even respond. Platforms like this that use fake market conditions to scam users should be shut down by regulators!

The platform's PayPal cross-border deposit system is a serious scam! Last week, I transferred €2,000 via PayPal. PayPal showed "transfer successful," but Valetax kept saying "funds not received." I provided the PayPal transaction receipt, but customer service delayed the process for five days, finally stating that "the system identified this as an abnormal transaction and the funds have been frozen." To unfreeze the funds, I needed to pay a €1,000 "security deposit." This is pure extortion! I contacted PayPal to file a complaint, and learned that Valetax was deliberately delaying confirmation to defraud me of my security deposit. Other international platforms confirm PayPal deposits instantly, but Valetax is the only one engaging in this despicable scheme. I've already reported this to the European Consumer Association and will not let them off the hook!